#34 (VAR, ISV, DEV): On The Edge with Jim Roddy – Avero’s Peter Storer

Episode #6 of “On The Edge with Jim Roddy” features a conversation with Avero VP and RSPA board member Peter Storer. Peter helps us separate millennial fact from fiction, details best practices for managing younger workers, and shares his perspective on what’s around the corner for VARs and ISVs in the retail IT channel. The “On The Edge” pod is designed for POS reseller and software developer executives with a goal to educate them on leadership, management, hiring, sales and other SMB best practices.

#33 (FI): Rob Rankin and Melissa Kopp, Worldpay: The Revenue Impacts of PIN Networks

Our Worldpay experts discuss regional PIN network participation and considerations financial institutions should know to control PIN debit revenue.

Speakers:

Rob Rankin, Senior Vice President

Melissa Kopp, Senior Leader, Financial Institutions

#32 (VAR, ISV, Dev, SMB): On The Edge with Jim Roddy – On The Edge Book Club – Raving Fans

Episode Description

For episode #5 of “On The Edge with Jim Roddy,” our book club reviews Raving Fans, a classic that’s popular among VARs and ISVs. Point of sale industry movers Sean Buckley of Vend, Abby Sorensen of The Business Solutions Network, and Jeremy Julian of CBS NorthStar discuss lessons learned from this customer-service focused book. Their discussion offers detailed guidance about eliciting customer feedback, improving your customer experience, and establishing your company as a leader in your niche market. The “On The Edge” pod is designed for POS reseller and software developer executives with a goal to educate them on leadership, management, hiring, sales, and other SMB best practices.

#31 (Dev, Reseller, SMB): On The Edge with Jim Roddy – On The Edge Book Club – Built to Last

For episode #4 of “On The Edge with Jim Roddy,” our book club returns to review one of their recommended reads. Point of sale industry movers Sean Buckley of Vend, Abby Sorensen of The Business Solutions Network, and Jeremy Julian of CBS NorthStar discuss lessons learned from Built to Last by Jim Collins and Jerry Porras. Their discussion offers detailed guidance for building and innovating your business to adapt to the future. The “On The Edge” pod is designed for POS reseller and software developer executives with a goal to educate them on leadership, management, hiring, sales, and other SMB best practices.

#30 (Dev, VAR, Reseller): On The Edge with Jim Roddy – Inside the Technology-as-a-Service Playbook with J.B. Wood

In episode #3 of “On The Edge with Jim Roddy,” Jim talks one-one-one with J.B. Wood, president and CEO of the Technology Services Industry Association (TSIA) and co-author of the Technology-as-a-Service Playbook. They discuss what the winning as-a-Service company will look like in the future, the #1 mistake organizations make as they transition to this new business model, the importance of investing in software capacity, and obstacles in the not-too-distant future that will cause some resellers to perish.

#29 (ALL): Jim Roddy, Worldpay: How Accountability Changes Your Business & Your Life

Success in your business and life come down to one topic: accountability. In this episode, Brant Schelhaas, Sr. Leader, Marketing, Worldpay, sits down with Jim Roddy, Reseller & ISV Business Advisor, Worldpay, to discuss the value and benefits of incorporating accountability in both your professional and personal life. We hope you enjoy this episode.

#28 (SMB): On The Edge with Jim Roddy – North Country’s Chelsey Paulson

Episode #2 of “On The Edge with Jim Roddy” features a candid (and sometimes surprising) interview with Chelsey Paulson of VAR North Country Business Products. She shares details about growing up in a family business, the unique experience and perspective of women in the POS channel, best practices for hiring salespeople, and how to build your company culture. The “On The Edge” pod is designed for POS reseller and software developer executives with a goal to educate them on leadership, management, hiring, sales, and other SMB best practices.

#27 (FI): Mick Oppy, Worldpay: How Do FIs Compete With New Disruptors?

Disruptors are everywhere and they want your cardholders. How does your financial institution compete and stay relevant in today’s environment? Mick Oppy, Financial Institution Product Leader for Worldpay, walks you through the factors to consider when choosing the right strategy for your institution including how to appeal directly to the generational segments.

#26 (SMB): On The Edge with Jim Roddy – On The Edge Book Club – The Challenger Sale

The premiere episode of “On The Edge with Jim Roddy” features the first gathering of our book club to review one of their recommended reads. Point of sale industry movers Sean Buckley of Vend, Abby Sorensen of The Business Solutions Network, and Jeremy Julian of CBS NorthStar discuss how The Challenger Sale can positively impact your organization. The “On The Edge” pod is designed for POS reseller and software developer executives with a goal to educate them on leadership, management, hiring, sales, and other SMB best practices.

#24 (FI, Part 2 of 2): Sundeep Kapur: Redefining the Future of Payments—A Perspective

Part 2 of this 2-part podcast: “Fraud, how to leverage mobile payments, and financial provider expectations from institutions.”

Today’s consumer has an abundance of choices in who they transact with and how they transact. The freedom of choice fueled by competition and technology is driving dramatic change in the payments ecosystem. The way the consumer interacts, transacts and pays is being completely redefined. Now, more than ever, financial intuitions need to have a plan for the future and know the correct levers to pull to stay in the game.